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Tempus Lex

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A virtual assistant is a professional that provides administrative, data entry, marketing, creative, and technical support to business owners, attorneys,  entrepreneurs and other professionals.

The best thing about contracting with a virtual assistant is that you can receive instant support from a highly skilled individual, but only when you need the services. Hiring a virtual assistant cuts down on your overhead as well as any employee benefits, taxes, and insurance you would normally be responsible for. There is no wasted downtime; you pay only for the time we spend working on your project or tasks.

We use email, telephone, Webex, Teams, Zoom, and project management tools to communicate with our clients. We will do our best to accommodate your business and your preferred style of communication when delegating tasks. If you would like to provide your assigned virtual assistant a personalized email or access to other third party applications. You are welcome to.

Yes, if you would prefer them to. All our virtual assistants have signed NDAs with Tempus Lex. They can sign an individual NDA if you need them to.

We start by holding a discovery call to make sure we fully understand your challenges and what support you need. Because we know our virtual assistants. We are familiar with their strengths, work preferences and ideal type of client. With this information in hand, we’re taking your needs and our virtual assistants’ skills and pairing you up.
For security, we recommend using secure methods to share login credentials, such as encrypted password managers or secure file-sharing platforms. If you need guidance let us know.
Tempus Lex do not store any of your personal information other than your contact information. We ask that you invite your assigned virtual assistant to your existing platforms such as your company CRM, Dropbox or Google Drive, using the company domain email provided or their @tempuslex.com email address.We act as a ‘data processor’ for you and you are the ‘data controller’. Your assistant will follow all your data protection policies and compliance requirements. You have full control over permissions and can revoke access at any time. We carry out monthly audits to ensure no information is stored on the devices of the virtual assistants.
At Tempus Lex we maintain a high level of cybersecurity. We also work with a cybersecurity company that helps us safeguard our network and computer systems. Our virtual assistants also follow best practices, and we have comprehensive cyber security insurance to safeguard against potential risks.
No, at Tempus Lex we believe in transparent pricing. The fees associated with your chosen plan are clearly communicated, and there are no hidden charges.
If you have used all of your hours, but still have more work. Then you can set a new maximum time limit for your virtual assistant to work. This extra time is charged to the minute. We recommend you use 30 minutes above your regular commitment, and that’s all we’ll charge you for.

All of Tempus Lex assistants are incredibly experienced and have worked with different platforms and integrated with a range of businesses. As with any new employee, you will need to on-board them into your business. This will mean they can learn about your business and support you in the best way as quickly as possible.

Because of how we operate at Tempus Lex. We do not block out time for clients. Instead, we manage our time depending on the upcoming deadlines. So long as you have agreed on a time frame for a piece of work, you can rest assured that your assiggned assistant will deliver to your expectations. We keep you updated and let you know if there are any issues with the timings.

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